Delivery & Return

Delivery

Free worldwide delivery for purchase above $75 SGD (approximately $55 USD).

All orders will be shipped within 1 – 4 working days, our default shipping method is SingPost Registered Mail (local) and DHL Global Mail Asia (overseas) with tracking capability except Canada.

The shipping rate is based on the weight of the item(s). You may get an estimation of the shipping cost at “cart” page. If you need your order urgently, please contact us to quote for the express shipping cost.

ESTIMATED TRANSIT TIME

1-2 weeks Asian countries and United Kingdom
2-3 weeks to United State, Australia, and most of the European countries
3-8 weeks to the rest of the world

Import Duties & Taxes

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

 

RETURN

Items that are damaged or defective can be returned within 40 days from the date of receipt for exchange if it comes with its original purchase receipt and packaging. Please contact us before return.

Recipients are required to sign upon delivery. In case the first delivery attempt failed, the recipient need to arrange redelivery or claim the package at the post office based on the delivery note left at the doorstep. If the package is unclaimed for 1-3 weeks (varies for different countries), it will returned to us. We shall refund for item cost (total cost – shipping cost) once we received the returned, unclaimed package, even though the order entitled for free shipping.