Delivery & Return

Delivery

Free worldwide delivery for purchase above $75 SGD (approximately $55 USD).

All orders will be shipped in on every Tuesday and Friday. Our default shipping method is changed from SingPost Registered AirMail to Direct Link, tracking number will be provided after order has dispatched, recipient is required to sign upon delivery.

The shipping rate is based on the weight of the item(s). You may get an estimation of the shipping cost at “cart” page. If you need your order urgently, please contact us to quote for the express shipping cost.

ESTIMATED TRANSIT TIME

5-8 working days to Asian countries and The Netherlands
8-12 working days to United States, United Kingdom and Australia
12-18 working days to most of the European countries and Canada

Import Duties & Taxes

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

 

RETURN

Items that are damaged or defective can be returned within 40 days from the date of receipt for exchange if it comes with its original purchase receipt and packaging. Please contact us before return.

Recipients are required to sign upon delivery. In case the first delivery attempt failed, the recipient need to arrange redelivery or claim the package at the post office based on the delivery note left at the doorstep. If the package is unclaimed for 1-3 weeks (varies for different countries), it will returned to us. We shall refund for item cost (total cost – shipping cost) once we received the returned, unclaimed package.